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Elements 9 not working properly after Windows 10 Creator upgrade

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Post time 2017-8-18 05:05:00 | Show all posts |Read mode
After Windows 10 Creator was upgraded Elements 9 stop working correctly.  The side tools on the left side will not right click to activate the sub tools, click on the FILE
and it shows a FOLDER icon instead of list of files, and after opening a picture file and try to edit it it freeze up.  Had to use Windows TASK Manager to end the program.
I uninstalled and reinstalled Elements 9 and same problem.
Stop all SERVICES in Windows and same problem.
Ran in SAFE Mode in Windows and same problem.
Ran System File Checker in Windows and found no missing or corrupted files.
Reloaded the Fonts (as suggested by a user) and same problem.

Adobe stated old programs (elements 9) with new Windows 10 operating system is the problem with Microsoft and not with Adobe.

My PC is a 64 bit processor will Elements 15 work properly in Windows 10?
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Post time 2017-8-20 09:23:00 | Show all posts
You can check out these threads also for more troubleshooting :Microsoft Community
Re: PSE 9 menus are blank

Thanks,
Arshla
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Post time 2017-8-18 06:25:00 | Show all posts
robertl65550840

My PC is a 64 bit processor will Elements 15 work properly in Windows 10?
It should.
Suggest that you download/install the free 30-day trial of PSEv.15. If it works to your satisfaction, you may purchase the license subsequently.
Download Photoshop Elements free trial | Adobe Photoshop Elements
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Post time 2017-9-14 11:43:00 | Show all posts
I had the same problem. But it's working again after I downloaded the elements 15 trial version. Try it and let me know if it also works for you.
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